Our END OF YEAR SALE IS GOING ON NOW!!! Save 20% using promo code SALE, now through the end of 2023! At checkout, select drop down to SHOW ORDER SUMMARY and the discount box will appear. Codes are not retroactive & cannot be applied after your order is placed and orders cannot be canceled. Shipping & Refund Policy | Naturally Divine Products® ~ The Brand That Heals®

Shipping & Refund Policy

Be advised that you are ordering ALL NATURAL products. These products take time to prepare. This business is ran solely by the owner who takes pride in providing quality products. 

These products are handmade in small batches to ensure freshness. The orders are hand mixed, hand bottled, hand labeled, and hand packaged to be delivered to your door. 

Therefore our PROCESSING TIME IS 7-10 BUSINESS DAYS. Business days do not include weekends or holidays but we do ship out orders every operating Monday.

You will receive a shipping notification with tracking from USPS Click N Ship once your order ships, PLEASE BE SURE TO PROVIDE US WITH YOUR CORRECT EMAIL ADDRESS, after that you can expect to receive your order in 2-3 postal operating days. 

Although sometimes you may receive your order sooner, our standard is 7-10 business days so please always EXPECT our standard processing time. Please do not contact us about your order unless it has been longer than 10 business days. 

ALL ORDERS ARE FINAL!!!

To protect the integrity of our brand and our products, we are unable to accept returns. We cannot trust re-selling a product that has left our facility as products taken off site could've potentially been tampered with before being returned. We have the health of all of our customers at heart, therefore we do not accept returns at all - Not in store or online. 

If your order is returned undeliverable, you will be responsible for paying for reshipment.

If you refuse re-shipment, your order will be refunded the cost of your order minus a restocking fee of 25%. Shipping fees are also non-refundable.

Orders CANNOT and WILL NOT be canceled or refunded for any reason other than the aforementioned reason.



Due to changing export customs, we have had to stop international shipments. 

International customers may look into using a mail forwarding service such as the one linked here: USA2Me Mail Transfer Service

Or try:

Skybox mail transfer service

Thank you for being a customer of Naturally Divine Products!  

 

Location & Hours of Operation

936 South Irby Street

Florence SC 29501

Monday - Friday

9am - 3pm

Saturday

9am - 1pm

 

Contact Us!

By Mail: 

936 South Irby Street

Florence SC 29501

 

By Email:

NDPShipping@outlook.com

 

By Phone:

843-466-8810